Kriser's Natural Pet in Los Angeles, California

Please, if you love your dog NEVER bring them here to be groomed. I would give these guys negative stars if I could. Speaking about the groomer "Alec" I've brought in my two giant Alaskan Malamutes before and didn't have a problem. I noticed the first time I brought them they would cry REALLY loudly. They're both big babies so I assumed nothing of it. I brought them both back last week for a bath and brush and the results on my male dog were HORRIFIC. His skin: RUINED. I noticed he was scratching A LOT after his bath which is weird, he just got a bath. So I look and his WHOLE back is scabbed, red, and flaking off. His tale was the worst, his skin on his tale actually BROKE open and was bleeding. He now has a bald patch on his tale where the skin broke open. And I know it's causing him pain because whenever I go to look at it he cries. My dog has never had skin problems, he's always had beautiful fur and skin. So for this to happen, for this groomer to have the NERVE to destroy my babies skin like this and to cause my dog pain. Completely UNACCEPTABLE. I just paid you motherf****** 300 dollars to put my dog through pain. I called to complain and they tried to blame it on my dog because he was aggressive and growling at other dogs. Bull****!!!!!! My dog is the MOST unaggressive dog you could EVER meet in your life. If he did growl it was because these guys were HURTING him which after looking at his skin isn't hard to believe. I will NOT stop until I get a full refund AND bring notice to what this terrible groomer is doing to our pets. RIDICULOUS. You shouldn't be in this business if you don't know what the hell you're doing and can't care for my dog, and should be fired.

This is our favorite place my Dog and i visiting couple times a week. Employees and Assistant Manager very friendly and professional... I hope it will stay like this because this is the only location we haven't had bad experiences annndd thats why we are coming here from Topanga ... I WISH I CAN GIVE YOU GUYS 100 stars ...